This section sets out the process we follow to get your building work approved.
- The sewer connection can be made by your choice of qualified contractors, but we may need to inspect the connection.
- We're currently unable to offer competitive sewer connection quotations, unless the sewer connection is to a trunk or strategic sewer.
- If you’re planning to connect to a trunk sewer please read our ‘Before you apply’ section.
- By providing consent, we are simply agreeing to the method of connection. This isn’t confirmation that the sewer has enough capacity for the work you’re planning. If you’re building multiple properties, you’ll need to make a pre-development enquiry to confirm capacity of our network
Connecting to a public sewer
1. You submit application
You can submit your application online.
In addition to contact information, you’ll need to provide a site location plan indicating:
- The type of connection (surface water, foul water or combined)
- The location of the connection (separate points should be labelled individually)
- The size of the proposed connection
- The size of the sewer
- The level of connection (interpolated)
- The method of connection (e.g. manhole or junction)
- The type of sewer you’re laying (e.g. clayware)
- Details of planning conditions (if applicable)
You’ll also need to provide credit or debit card details, in order to pay the required deposit and charges.
2. We review application (21 days)
3. We issue consent
We’ll call you and send a letter to confirm consent. You may then carry out the agreed works.
If you’re connecting to a sewer that’s on someone else’s land, our consent doesn’t give you permission to enter their land. You’ll need to seek this from the land owner.
4. We inspect
If you’ve connected directly to a public sewer, we'll need to inspect your works. The point of connection will need to be exposed in preparation for the inspection. If you’re connecting to a privately-owned sewer we will not need to inspect.
Please call us on 0800 009 3921 to arrange an inspection, allowing at least a week notice before your planned connection date.
We'll carry out an inspection of the works and, if necessary, tell you any corrective actions you might need to carry out.