Getting you connected

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This section sets out the process we follow to get your building work approved.

Sustainable drainage

Sustainable drainage

Connecting to a public sewer

You can submit your application online.

Apply now

In addition to contact information, you’ll need to provide a site location plan indicating:

  • The type of connection (surface water, foul water or combined)
  • The location of the connection (separate points should be labelled individually)
  • The size of the proposed connection
  • The size of the sewer
  • The level of connection (interpolated)
  • The method of connection (e.g. manhole or junction)
  • The type of sewer you’re laying (e.g. clayware)
  • Details of planning conditions (if applicable)

You’ll also need to provide credit or debit card details, in order to pay the required deposit and charges. 

We’ll assess your application and reply within 21 days. We’ll request further information if we can’t consent to your application at this time, and work with you to agree a connection method. 

We’ll call you and send a letter to confirm consent. You may then carry out the agreed works.

If you’re connecting to a sewer that’s on someone else’s land, our consent doesn’t give you permission to enter their land. You’ll need to seek this from the land owner.

If you’ve connected directly to a public sewer, we'll need to inspect your works. The point of connection will need to be exposed in preparation for the inspection.  If you’re connecting to a privately-owned sewer we will not need to inspect.

Please call us on 0800 009 3921 to arrange an inspection, allowing at least a week notice before your planned connection date.

We'll carry out an inspection of the works and, if necessary, tell you any corrective actions you might need to carry out.

Upon passing the connection inspection, we'll issue a completion certificate.

More information on sewer connection approval.