Due to the time we need to process applications, we can only guarantee issuing quotes under our 2019/20 charging arrangements for new sewer connections by 4 March 2020. In each case, the application must be complete and require no further information.
We can’t guarantee that any applications submitted after this date will be issued under our 2019/20 charging arrangements.
If you’ve not begun work and feel that our 2020/21 charging arrangements are more favourable to your scheme, you can request a requote after 31 March 2020. Please note that a requote fee will be applicable. For more information, see our New connection charging section.
This information below sets out the process you take to get your wastewater connection approved.
- The sewer connection can be made by your choice of qualified contractors, but we may need to inspect the connection.
- If you’re planning to connect to a trunk sewer please read our before you apply section.
- By providing consent, we are simply agreeing to the method of connection. This isn’t confirmation that the sewer has enough capacity for the work you’re planning. If you’re building multiple properties, you’ll need to make a pre-planning enquiry to confirm capacity of our network.
Connecting to a public sewer
1) You submit online application
You can submit your application online.
In addition to contact information, you'll need to provide a site location plan indicating:
- Type of connection (surface water, foul water or combined)
- Location of the connection (separate points should be labelled individually)
- Size of the proposed connection
- Size of the sewer
- Level of connection (interpolated)
- Method of connection (e.g. manhole or junction)
- Type of sewer you're laying (e.g. clayware)
- Details of planning conditions (if applicable)
You'll also need to provide credit or debit card details, in order to pay the required deposit and charges.
2) We review application (21 days)
3) We issue consent
We'll call you and send a letter to confirm consent. You may then carry out the agreed works.
If you're connecting to a sewer that's on someone else's land, our consent doesn’t give you permission to enter their land. You'll need to seek this from the land owner.
4) We inspect
If you’ve connected directly to a public sewer, we'll need to inspect your works. The point of connection will need to be exposed in preparation for the inspection. If you’re connecting to a privately-owned sewer we will not need to inspect.
Please contact us to arrange an inspection, allowing at least a week notice before your planned connection date.
We'll carry out an inspection of the works and, if necessary, tell you any corrective actions you might need to carry out.
5) We issue completion certificate
More information on sewer connection approval
For details on how we’ll use the information you provide in your application, click here.