Application to build over a public sewer

Last reviewed:

Acceptance of our terms

No works should commence until approval has been granted. If the application is refused, all payments will be refunded.

Any applications cancelled by the applicant will result in an £87 charge to cover abortive costs, however once consent has been granted no refund will be given.

I / we confirm that to the best of my / our knowledge that the information given is correct and complete and that by completing this application form it does not mean approval will be automatically granted.

Failure to include all the required information may result in the application being delayed.

Refund Policy

Refused application

If your application is refused, we will charge our administration costs and refund the balance.

Cancelled application

If you cancel your application, we reserve the right to charge all costs reasonably incurred to cover administrative and investigative work carried out prior to the cancellation. Each case is reviewed separately, as some cases are more technically involved than others.

Notification of cancellation

If you wish to cancel your application, you must notify us in writing by sending an e-mail to developer.services@thameswater.co.uk.

Refund period

You should receive your refund within 28 days of us confirming the balance due.