Privacy statement

We’ll use the contact details of self-lay providers we do business with to keep in contact and maintain strong working relationships.

We’re always striving to improve our service and may also use these contact details in our legitimate interest to request feedback on our services. This includes contacting you by phone or email, and inviting you to events to discuss our services and your experience of them.

If you work for a business and don’t wish to be the point of contact for your company, please let us know.

You can find Thames Water’s general privacy policy here.